What is it like to work at Marshalls? How much do Marshalls employees make and are there any careers to consider for the long term? This guide will answer those questions and provide you with an overview of the best way to apply and get hired.
If you have ever walked into a Marshalls, you will have probably noticed the positive working culture among its employees. This off-price department store chain has a very pleasant work environment, is very popular across the US, and it currently has over 1,000 stores.
Working at Marshalls
Employees rate working at this retail chain as slightly above average and the category that gets the highest marks are the work/life balance. Management also gets rated fairly high. This indicates the company cares about its employees and trains its managers effectively.
Here are the pros and cons of working at Marshalls, according to present and past employees:
Pros
- The work environment is excellent
- Your coworkers are very friendly and helpful
- Workers can get promoted quickly if they prove themselves
- Managers are very flexible with your work schedule
- Sometimes employees get free lunches
- You can get a lot of work hours for about 3 months during the holidays
- Employees call out sick a lot so this means you can work some overtime hours
- Associates feel appreciated by management
Cons
- The pay is very low for entry-level workers
- Employee turnover rate is high
- You get very short breaks
- The pay raises are very low
- After the holiday rush, your work hours can be cut drastically
Is Marshalls hiring near me?
At any given time, Marshalls has a variety of jobs available at each location. This is because the retail business usually has a high turnover rate, and this retail chain is no exception.
So, to take a look at all the jobs available in your area, scroll down to the official careers website link and begin searching for jobs available near you.
Jobs at Marshalls
The basic Marshalls careers at every store are as follows; sales associate, merchandise coordinator, loss prevention detective, assistant store manager, and store manager.
Sales associates have the lowest-paying positions but can advance into a management career fairly quickly by working hard, showing they are talented, and being dependable.
Marshalls Sales Associate
In this position, you will also be referred to as a merchandise associate. Your job begins with customer engagement as you assist them in picking out products and ringing them up at the cash register.
At times you will have cleaning duties, whether inside or the exterior parts of your store. You will more than likely be trained in many areas of the store in order to fulfill the needs set forth by your management team.
One of your duties is to promote the credit/loyalty program (TJX credit card) when you interact with your customers. Managers will be on top of you to make sure you are successful in pitching these reward cards.
The requirements are very simple; you have to be very personable, flexible, and you have to be able to pay attention to detail. If you have any retail experience, this is a plus but it is not required.
Marshalls Merchandise Coordinator
Your job here will be to make sure the presentation of merchandise in each department is attractive and appealing to customers. You must have a keen eye for proper presentation of the products in order to maximize the profitability of each department.
The minimum requirements for this job are at least 1 year of retail experience and 6 months in a leadership role. You must also have the ability to train other associates and be an effective team player in order to efficiently accomplish tasks given to you by management.
Marshalls Loss Prevention Detective
In this job, you can expect to take on quite a challenge as you work with your management staff to reduce thefts occurring in the store. Keep in mind these thefts can be committed by customers as well as employees.
You will be expected to participate in camera surveillance as well as investigations within your store. Additionally, you will be trained on how to accurately preserve evidence and request police to respond whenever appropriate.
This job requires good judgment, basic knowledge of investigations, and it’s preferable to have 2 years of security experience.
Marshalls Assistant Store Manager
The assistant store manager helps the store manager in many different areas such as; daily operations, merchandising, human resources, and customer service.
In this position, you will be in charge of monitoring the loss prevention program as well as hiring and training new associates. At the same time, you have to manage the entire store including the activity happening in the front end, backroom, sales floor, and cash office.
The requirements are a minimum of 2 years of experience in retail leadership whether it’s as an assistant manager or beyond. Many associates who work hard and prove themselves eventually get a chance to be promoted to this position.
Marshalls Store Manager
As the store manager, you can delegate much of your daily responsibilities to your assistant managers.
You will oversee your assistant managers as they focus on optimizing the store’s expenses and sales. Your leadership will also be crucial for the hiring and training of new employees. Through your talent and creativity, you can place your store in a position to maximize its profitability.
For this career, you should have at least 3 to 5 years of retail experience as a manager or a district manager. You also need to have the ability to motivate a large team of employees with your excellent interpersonal and communication skills.
Distribution and Logistics Careers
Marshalls has many open positions available in their distribution centers located in cities such as Jefferson, GA, Evansville, IN, Cheyenne, WY, Groveport, OH, Woburn, MA, Charlotte, NC, Bridgewater, VA, and many others.
Here are examples of job openings:
- General Warehouse Associate
- Maintenance Utility Position
- Distribution Center Supervisor
- Loss Prevention Specialist
- Merchandise Control Associate
- Cycle Counter
- Human Resources Supervisor
Corporate Careers
Marshalls corporate jobs can be found in Framingham, MA, Calgary, AB, Marlborough, MA, Los Angeles, CA, Ottawa,ON, Mississauga, ON, Cheyenne, WY, Compton, CA, and New Albany, OH.
Here is a sample of the types of jobs which can be available:
- Financial Analyst
- Tax Accountant
- Senior Financial Analyst
- Assistant Vice President Organizational Development
- Transportation Supervisor
- Logistics Analyst
- Business Intelligence and Data Analyst
- Security Operations Center Operator
- Senior Web Analyst
- Lead Software Engineer
- Principal Architect
How to Apply to Marshalls
In order to apply at Marshalls, you can fill out this PDF Marshalls job application and apply in person or you can fill out an online application.
To apply in person, fill out the paper application, dress in business casual wear, and apply at the store of your choice.
If you prefer applying online, here’s what you can do:
- Visit the official Marshalls careers website.
- Scroll down to where it says Corporate, Stores, and Distribution and Logistics.
- Choose one of those headings and continue on to the redirected page.
- Enter your City and State and click “Search Jobs.”
- Take a look at the results available in your area. Keep in mind that some positions may be available in related companies such as HomeGoods and TJ Maxx.
- Click on a position you are interested in and read the job description on the following page.
- Once you are ready to apply, click the “Apply Now” link.
- Create an account and begin applying for all the career opportunities that interest you.
Many applicants say they were successful in getting hired quickly by applying in person. Therefore, it’s a good idea to consider this method of applying before submitting your Marshalls application on the careers website.
If you apply in person you will have a distinct advantage over other applicants because the management staff will be able to meet you in person. Make sure you leave your contact information after you apply at the store.
Marshalls Hiring Process
Many employees who have been recently hired say that after you apply, you will get a callback for an interview within the first week. Usually, you will have one interview but if you are going after a salaried position, you may have to endure two interviews and a complete and thorough background check before you get hired.
Employees say, on average, it takes roughly one more week to get hired and to start orientation if you apply for an entry-level job. It may take longer for salaried positions.
Therefore, the timetable to get hired at Marshalls is approximately 1 to 2 weeks.
Marshalls Hiring Age
To get hired at Marshalls, you have to be at least 16 years of age. Workers who are 16 or 17 years old can expect to work part-time jobs until they become adults.
These jobs are great opportunities for younger workers who are attending high school. For one, they can earn a steady paycheck. Second, it provides excellent training grounds for a management career in the retail business.
Marshalls has many stories of 16 and 17-year-olds who progressed through the system and are now on the management team.
Does Marshalls drug test?
Marshalls doesn’t usually drug test new employees before they are hired. However, a small percentage of employees report they were subjected to a drug test as a condition of employment.
You can bet they drug test applicants who are going after a salaried position at this company. However, it all depends on the management team and the district in which you choose to apply.
Benefits
Full-time employees at Marshalls can participate in medical, dental, and vision care after 90 days of work. They are also entitled to a 401(k) with a 5% company match and several different discounts.
Part-time employees can participate in the 401(k) and they receive associate discounts, as well.
Final Thoughts
If you’re looking for a retail career in the clothing industry, I believe you’ll be very pleased with an entry-level job at Marshalls. This company deals in designer clothing at lower prices and it gives people who are interested in fashion and accessories a chance to acquaint themselves with how a clothing department store actually works.
The starting pay is very low by any standards but this is quite normal in a department store retail setting. Companies like this one rely on entry-level workers to progress within their system in order to advance to management careers and make more money.
So, if you are somebody simply looking for a steady job, it will be hard to make a living while working as an entry-level associate. Not only that, but you’re not going to be able to count on a raise in pay after 1 or 2 years that is going to be substantial enough to make a difference in your quality of life.
If you are someone who is motivated and energetic and has aspirations of becoming a manager, then a job here is worth your while. This company loves promoting its managers from within and all it takes is dedication and some talent to be able to move up the ladder of success in a short amount of time.
