If you are looking for a job in the restaurant industry, reading through the Firehouse Subs job descriptions is a great opportunity to see what’s going on in the industry. You can find out what this and other companies are looking for, and you can use this information to write your cover letter or resume.
Firehouse Subs Job Requirements
The Firehouse Subs job requirements are not too strict. Applicants do not need a high school diploma or GED. Instead, they are required to be at least 16 years old and able to work in the restaurant industry.
It is important to be motivated and work hard if you want to eventually land a management position. When you are motivated, you will have the drive necessary to put in the hard work that is required in order to get ahead.
Firehouse Subs Core Values
Quality—Firehouse Subs always strives to serve the best quality food possible. They have an extensive list of meats and cheeses that they use in their sandwiches.
Pricing—The company is committed to providing the best value for its customers by keeping the prices as low as possible.
Service—It is committed to serving its customers with the best service possible. The belief is that it’s essential for them to know what their customers want and need from them, so they can provide it in a timely manner.
Respect—The company also has a core value of respect, which means employees are always going to be respectful to their fellow employees and customers. This includes making sure that they are treating everyone with dignity, fairness, and honesty.
Firehouse Subs Team Member Job Description
The Firehouse Subs team member is responsible for providing fast, friendly, and accurate service to our customers. This includes preparing and assembling sandwiches and salads, operating the cash register, taking care of customer needs, cleaning the store, and keeping it well stocked.
Other responsibilities:
- Preparing fresh food to order by using recipes or customer requests
- Operate cash register accurately while following company policies and procedures
- Work with other team members to clean the store
- Keep the store well stocked with food, supplies, menus, and other items
- Keep the kitchen, dining area, and seating area clean by sweeping, wiping down surfaces, sanitizing work surfaces, emptying trash cans, cleaning restrooms, taking out the recycling bin, washing dishes
- Maintain inventory by checking stock levels of prepped food items to ensure that they are sufficient for customer demand
- Provide excellent customer service by being friendly, helpful, and respectful to all customers
Firehouse Subs Cashier Job Description
The cashier is responsible for preparing and packaging food items, handling money, and providing excellent customer service.
Other duties and responsibilities:
- Greet customers as they enter the restaurant with a warm smile and friendly voice
- Prepare menu items per customer requests to ensure excellent quality (i.e. slicing cheese, cutting meat)
- Pack food items securely in order to maintain freshness
- Provide customers with accurate change for their order
- Provide excellent customer service by answering questions about menu items and specials
- Maintain cleanliness of work area and kitchen
Firehouse Subs Shift Leader Job Description
The shift leader is responsible for managing the shift of a Firehouse Subs restaurant. This includes working with the assistant manager and overseeing the work of team members, maintaining a clean and safe environment, and upholding company standards.
Other responsibilities:
- Lead crew members with the goal of creating a positive customer experience
- Conduct daily shift meeting to review responsibilities and assign tasks for the day
- Lead, train, motivate, and coach crew members to ensure they uphold company standards
- Ensure that all tasks are completed in a timely manner
- Inspect equipment and maintain a clean kitchen at all times
- Ensure that food is prepared according to company standards
- Maintain an inventory of food items and ingredients
- Ensure that supplies are maintained at appropriate levels
- Make certain that all equipment is in good working order
- Complete administrative tasks such as scheduling shifts and ordering supplies
Firehouse Subs Assistant Manager Job Description
The assistant manager will be responsible for assisting the general manager in all aspects of the store operations. He or she has to be responsible for the overall operation of the restaurant, including customer service, order accuracy and quality, sales, administrative tasks, and kitchen operations.
Here are some other responsibilities:
- Communicate with and train employees on the daily tasks and duties
- Ensure that the store is stocked and organized to maximize efficiency
- Provide customer service to customers in the store and over the phone
- Ensure that all employees follow health, safety, security, and sanitation procedures at all times
- Assist with inventory control by checking inventory levels, ordering supplies, and keeping track of product levels
- Help with training new employees as needed to ensure they are meeting company standards
- Carry out any other duties assigned by the GM or regional manager as required for store operations
Firehouse Subs Manager Job Description
The Firehouse Subs manager supervises and coordinates the daily operations of the restaurant, including staffing, food production and maintenance, and customer services.
Other duties and responsibilities:
- Hires, trains and supervises all staff
- Monitors customer satisfaction
- Delegates tasks to staff
- Maintains inventory levels
- Assures cleanliness of restaurant and kitchen areas
- Keeps records of sales and expenditures
- Ensures orders are delivered on time to customers or other designated destinations
- Oversees customer service and satisfaction to ensure they have an enjoyable experience when they visit the restaurant
- Assists in food preparation and maintains a sanitary kitchen at all times
- Ensures that food quality standards are met and maintained
- Manages staff to meet sales goals and increase efficiency
- Ensures that all safety regulations are met for customer safety and staff protection
- Complete necessary paperwork accurately and on time
- Maintain accurate records of all transactions for accounting purposes
Is Firehouse Subs a good place to work?
Firehouse Subs is a good place to work if you like having a good work-life balance, a great working culture, and pretty good management.
When it comes to compensation and benefits, you’ll have to look elsewhere if you want to make a decent living and be able to take care of yourself health-wise.
The only exception regarding health insurance is if you are a manager. In this case, you will be able to get a comprehensive health benefits plan as well as a 401(k).
Firehouse Subs Employee Discount
Hourly employees get a 50% discount on their meals during or before or after their shifts. If they are off duty, they still get a discount, but it’s only 25%.
Featured image courtesy of Ser Amantio di Nicolao, CC BY-SA 4.0, via Wikimedia Commons.
